Frequently Asked Questions
If there is a storage space available that meets your specific storage needs, you can move in any time during normal access hours. Check our online availability!
All contracts are month-to-month. However, we do require a 30-day notice before you move out.
We require a government-issued photo ID (example: driver’s license, state ID, or passport).
No, we rent on a month-to-month basis unless the customer requests otherwise.
You can mail a check or money order or make a payment through our website. If mailing in a payment, please send it to: P.O. Box 986, Lebanon, OR 97355.
You can also pay with cash or a credit/debit card at the kiosk. Please note that the kiosk does not have the ability to give change, so if you make an overpayment, it will be applied to your next month’s rent.
Additionally, you may sign up to have payments automatically deducted from your credit card, savings, or checking account on a monthly basis.
Checks, money orders, VISA, MasterCard, and American Express
No.
Liquids, explosives, flammable liquids, toxic materials, food of any kind, and other perishables. Please contact us if you have any questions regarding a specific item.
No. At the time of signing you will be given your own security pass code that will allow you access to your unit during normal access hours.
Yes.